Shipping policy

Processing: Orders are prepared within 1–2 business days. Modified watches may require additional time before dispatch.

Domestic Shipping (Spain): Delivery within 2–3 business days.

Shipping to Europe: Delivery within 6–7 business days.

Other International Shipping: Delivery within 1–3 weeks, depending on the country and customs processing times.

Tracking: All orders include a tracking number, sent via email at the time of dispatch.

Costs: Automatically calculated at checkout. Free shipping on orders over €100 (where applicable).

Customs: International taxes or duties are the responsibility of the customer.

Addresses: We are not responsible for errors in the provided address. If you need to correct it, please contact us before the item is shipped.

Issues with your order: Email us at watchbyhand@gmail.com within 48 hours of receipt in case of damage or any other issue.